Contact

We are here to help you with any questions about your order, our products or your account.

How to reach us

• Email (preferred): support@eleza.co
• Contact form: use the form on this page to send us a message directly.

Response time

We usually reply within 24–48 hours on working days (Monday–Friday). During busy periods it may take a little longer, but we always do our best to help you as quickly as possible.

Business details

Brand name: Eleza

Location: Almere, Netherlands (online-only store)

Order-related questions

If your question is about an existing order, please include:

• Your order number
• The email address you used at checkout

This helps us find your order faster and provide you with the best possible support.