Privacy policy

Privacy Policy

This Privacy Policy complies with the General Data Protection Regulation (GDPR) applicable in the European Union.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from Eleza.co.

1. Personal Data We Collect

We may collect the following information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely by third-party providers)
  • Order history
  • Device information (IP address, browser type, pages viewed)

2. How We Use Your Information

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our store and services
  • Comply with legal requirements (GDPR)

3. Sharing Your Information

We do not sell your personal data. We only share information with trusted third parties necessary to operate our business, such as:

  • Payment processors (Stripe, PayPal)
  • Shipping carriers
  • Shopify (our e-commerce platform)

All partners handle your data securely and comply with GDPR.

4. Cookies

We use cookies to improve website performance, track analytics, and enhance your shopping experience. You can disable cookies through your browser settings at any time.

5. Data Retention

We keep your order information as long as required for legal and accounting purposes. You may request deletion of your data unless we must keep it for legal reasons.

6. Your Rights (GDPR)

As an EU resident, you have the right to:

  • Access your personal data
  • Correct your personal data
  • Request deletion
  • Object to processing
  • Request a copy of your data (data portability)

To exercise these rights, contact us at:
support@eleza.co

7. Security

We use reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page.

9. Contact

If you have any questions about our Privacy Policy or GDPR rights, please contact us at:
support@eleza.co